SDS Analysts and Technicians
SDS recognizes the importance of knowldege currency within our staff to meet the present and future requirements of our customers. To this end an in-house training program is operated on an ongoing basis providing our employees with the knowledge they need to effectively and efficiently provide the excellent services for which SDS is so well known.
The in-house training is a communication and solution-based training program for our managers, middle management staff and other employees who have core process ownership. The training focuses on communication and data processing, with additional curriculum programs based on these core competencies.
Topics covered during the training include,
- XML/SGML concepts as they relate to the specific needs of your environment.
- Data architecture development
- User defined Macros
- Native English training
- Western Business Culture
- Western Etiquette
- Team work skills
- Time and project management
- Customer service
- E-mail, and Business letter writing
SDS tunes our solutions to meet your corporate needs. We learn your business and train you on your materials. SDS courses include your data, and address specific scenarios related to your organization. The result is a class that satisfies the specific needs of our customers.